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Supply of Medicines

AstraZeneca's Supply and Delivery Service

We are working to a shared agenda with the NHS, health care professionals, as well as the Government in delivering more effective and efficient health care to patients. As part of this commitment, AstraZeneca has taken responsibility for ensuring that a modern, effective supply and delivery service is in place for our medicines.

A review of how AstraZeneca medicines reached patients in the UK during 2007 highlighted opportunities to simplify and modernise the existing system to help us ensure that our medicines are delivered to those who need them, when they need them.

Old supply chain

We now deliver our medicines directly to customers in the UK through three agency partners AAH Pharmaceuticals Ltd, Alliance Healthcare and Phoenix.

We are supplying our medicines directly to the NHS with the help of our agency partners, instead of supplying them indirectly through a wholesaling system.

This more direct relationship, allows us to have a direct channel of communication and to better understand the needs of our customers and the UK Pharmaceutical supply chain environment.

New supply chain

Our supply chain allows us to partner more directly with our customers to:

  • Ensure a modern effective supply and delivery service is in place at all times
  • Make sure our medicines are delivered to those who need them, when they need them

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Latest stock update

Stock updates from 04.12.2017

Supply Requirements Form

If you are experiencing any problems obtaining AstraZeneca medicines please click here for our Supply Requirements form.

Faulty Products

All faulty products should also be reported to AstraZeneca on 0800 783 0033. Alternatively, please visit our FAQ section.

Adverse events

AstraZeneca Medical Information